It doesn't happen often, but there is the odd time when a client shows a little uncertainty with the Monoline Lender I may have placed them with. In all instances, there are many different reasons why I have chosen that particular lender, and this is one of the major advantages of using a mortgage broker. They are usually offering the best combination of rate, product, customer service and quick turnaround times. Yet still, from time to time, I have someone question who they are and what their background is. To be honest, I don't blame them for asking. However, the main thing to keep in mind is that as a borrower, you have all of their money; they don't have a dime of yours! The lender is carrying all of the risk in this situation.
Here is an article from the Globe and Mail which goes in to greater detail about why you should not fear the monoline lender. It's a good one if you've ever come across this situation.